Quality Quotations
"Happiness is inward and not outward; and so it does not depend on what we have, but on what we are." - Henry Van Dyke
"Life is too short to be little." - Benjamin Disraeli
"Coming together is a beginning. Keeping together is progress. Working together is success." - Henry Ford
"Getting something done is an accomplishment; getting something done right is an achievement."
- Anonymous
"Try not to be a man of success, but a man of value." - Albert Einstein
We must avoid the five humans cancers if we want to be gratified by the life:
Critizising, comparing, competing, contending, complaining
Stephen R. Covey
“If you can’t describe what you are doing as a process then you don’t know what you’re doing.” – W. Edward Deming
Joseph M. Juran introduced the notion of managing for quality (since 1980), as opposed to the checking and inspection concepts used by Shewhart and Deming (1930-1960). He is credited with adding the human dimension to quality and in particular he pushed for the education and training of managers. He believed that resistance to change was the root cause of many quality issues.
He was born in Romania (1904), emigrated tu USA in 1912, and died in New York (2008), last 103 years
In the 1980’s Juran recognized that the common approach to total quality management - quality awareness campaigns and slogans - was not effective as they did not have substance, and there is no short cut to quality. He believes quality must start at the top, irritating senior managers who believe training is for junior workers.
“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”
William A. Foster
" We are what we repeatedly do. Excellence, therefore, is not an act, but a habit."
Aristotle 384BC-322BC
"You are never better off after the fire department leaves than you would have been if they weren't needed in the first place."
- Deming
"…every successful quality revolution has included the participation of upper management. We know of no exceptions."
— Joseph Juran
"There is nothing so useless as doing efficiently that which should not be done at all."
— Peter F. Drucker
It is always safe to assume, not that the old way is wrong, but that there may be a better way."
- Henry F. Harrower
"If you're doing something the same way you have been doing it for ten years, the chances are you are doing it wrong."
- Charles F. Kettering
"You seldom improve quality by cutting costs, but you can often cut costs by improving quality."
— Karl Albrecht
If you always do what you always did, you'll always get what you always got.
— High-tech proverb
"The best thing about the future is that it comes only one day at a time."
- Abraham Lincoln
"Not everything that counts can be counted and not everything the can be counted counts."
— Sign hanging in Albert Einstein's office at Princeton
Science without philosophy, facts without perspective and
valuation, cannot save us from havoc and despair.
Science gives us knowledge, but only philosophy can give us wisdom.
Will Durant
by Abraham Maslow:
- A stupid man behaves stupidly, not because he wants to, or tries to, or is motivated to, but simply because he is what he is.
- " when the only tool you have is a hammer, everything starts looking like a nail"
- I have discovered the missing link between the anthropoid apes and civilized men. It's us!
- The good society is one in which virtue pays.
- The lover perceives in the beloved what no one else can.
